Refund Policy

In the event that a server is no longer wanted or specific circumstances arise, a refund may be issued. Please note that refunds are only available within seven days of the initial purchase of the server.

If you choose to cancel your server plan outside of this initial seven-day window, no refunds will be provided. We encourage you to review the following details regarding our process.

Refund Process

To initiate a refund request, please follow these steps:

  • Submit a Ticket: Contact our support team within seven days of your initial purchase.
  • Select the Server: Ensure you select the correct server associated with the request when submitting your ticket.
  • Eligibility Review: Once received, our team will verify the eligibility of your request based on our terms.
  • Processing: If approved, the refund will be issued to your original method of payment within two to five business days.

Contact Us

If you have any questions or concerns regarding this policy, or if you need assistance with a request, please reach out to us through the following channels: